After a few successful orders from this company, I recently had an issue with a bottle of peppermint essential oil that only had the name because it tasted and smelled awful. As it was out of the question for me to ingest this product, I told them about my problem. Their only answer was “really sorry”. I did not find this answer very commercial because I think that these people forget that they do not sell slippers but parapharmaceuticals. At no time did I ask for the refund, but I was only hoping that they would ask me for the return of this product in order to make sure that I had not had a manufacturing problem in the batch.
So, I no longer want to hear about this company that I no longer trust and which is only looking to do business !!!
Their products are not expensive but are they very effective that I wonder !! Otherwise I also order on the site of Ma boutique O naturel which I find of good quality!